Ruth Saberton Polwenna Bay Series Cornish Fiction

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CUSTOMER CARE

Customer Care and Information

We are retailing books and associated items and we only wish to provide you with the easiest way to make a purchase.

 

Hopefully we’ve created an easy to use system and simply visit our store, click on any items that you wish to buy and add these to the shopping cart. You can check the contents of your shopping cart at any time by clicking on the icon at the top of the page. After you have finished your selection, follow the on-screen prompts and continue to the Checkout. You will be asked for a few details that we need to be able to satisfy the order. In placing an order, you agree to our Ts&Cs. On placing an order your email address will be added to our newsletter you can unsubscribe here / anytime

As is ever present in any online transaction or communication there are the obligatory Tc & Cs. We have our shipping, store policy, return, refund, consumer protection messages listed on the site.

 

Our personal and most important statement is as if you’re not comfortable with any part of the online store, transaction process, or policy. Please do not proceed and contact us at admin@ruthsaberton.com we’re here to listen to any concerns and find a way to ensure your peace of mind when buying through our site.

Through our payment partner, PayPal we accept credit card payment - your credit card details are handled by PayPal security. If you are shopping from Europe, or the USA, place your order and your credit card company will convert the transaction to your own currency.

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Getting in touch about a product or order

In the first instance if possible please email: admin@ruthsaberton.com if you have any questions regarding an orders or availability of titles.

You are also welcome to call on +44 (0) 7852 939492 This number may divert to mailbox so please leave a message and contact number. You can also write to us at: Millington Publishing, Little Churchtown Farmhouse, Fowey, Cornwall, PL23 1NQ, United Kingdom.

If you experience any problems using the store or website or if you have any suggestions on how we may improve our service or site, please e-mail admin@ruthsaberton.com

PRIVACY & SAFETY

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We will not share your contact information with anyone but our payment and site management partners. This is to ensure that we have complied with all legal requirements

PAYMENT METHODS

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- Offline Payments

Payment Methods / Remittance Terms

Purchases on this site can be made with all major credit and debit cards through PAYPAL secure payment services.

We are happy if would you prefer to pay by cheque. Simply e-mail us at admin@ruthsaberton.com with details of your order and we will assist you in processing it.

Tax / VAT

Books are UK VAT free. Other items listed may include or have VAT Charged at 20%.